General merchandise and parts. If you have a problem with an item purchased, please contact us.
General merchandise including non-electrical parts are returnable, less 18% re-stocking and transaction fee.
Do not return a product without contacting your dealer first.
Scooters and Bikes
Unopened products can be returned within 5 days less 18% restocking and transaction fee. Purchaser is responsible for return shipping.
Opened or used products with less than 10 miles can be returned in original packaging within 5 days. Upon inspection it will be determined the refund amount there will be the traditional 18% restocking fee plus 10% since unit will be sold as a demo model. And damage found will also be deducted. The purchaser is responsible for return shipping cost.
Do not return a product without contacting your dealer first.
Electrical Parts
No refunds or credit can be issued for electrical items.
Do not return a product without contacting your dealer first.